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Common Questions

Find answers to the most frequently asked questions about Mulberry Bush Mersea Day Nursery. If you can't find the information you need, please don't hesitate to contact us.

We are open Monday to Friday from 8:00 AM to 6:00 PM. We are closed on weekends and public holidays. We offer flexible sessions including full days and half days to accommodate different family needs.

We care for children from 3 months to 5 years old. We have dedicated areas and tailored activities for different age groups: our baby room for infants (3-18 months), toddler room (18-36 months), and preschool room (3-5 years).

Yes, we provide nutritious meals and snacks prepared fresh daily by our nursery cook. We offer breakfast, a mid-morning snack, lunch, and an afternoon snack. We cater to dietary requirements and allergies with advance notice.

We follow or exceed the statutory requirements for staff-to-child ratios. These are typically 1:3 for under 2s, 1:4 for 2-3 year olds, and 1:8 for 3-5 year olds. We believe in providing plenty of individual attention for each child.

We offer a gradual settling-in process tailored to each child's needs. This typically involves several short visits where you stay with your child, followed by slightly longer visits where you may leave them for a short time. We work closely with parents to ensure this transition is smooth and comfortable.

Yes, we accept most childcare vouchers and are registered with the major voucher providers. We also accept payments through the Tax-Free Childcare scheme. Please contact our office for specific details about your voucher provider.

All our staff have relevant childcare qualifications, ranging from Level 3 qualifications to degrees in Early Childhood Studies. Our nursery manager has Early Years Professional Status. All staff undergo regular professional development and training, including first aid, safeguarding, and special educational needs.

We maintain regular communication through daily verbal feedback, a digital journal app where we share updates and photos, regular newsletters, and parent evenings. Each child has a key worker who is your main point of contact regarding your child's development and care.